01935 829322 
sales@alliedpharma.co.uk 
Our most popular Service Contracts are featured below and cover a Standard or a Premium level of care depending on your requirements. 
 
Service Levels 
Standard 
Premium 
Regular maintenance visits: 6 or 12 months or to suit your needs 
YES 
YES 
Engineers travel & time on-site included 
YES 
YES 
Immediate warning of weak or faulty components 
YES 
YES 
Adjustment & lubrication for optimum performance 
YES 
YES 
Full Calibration and Verification with traceable instrumentation 
YES 
YES 
Telephone Helpline - Business hours * 
YES 
YES 
Telephone Helpline - Outside of business hours * 
YES 
YES 
48 hour breakdown response service during normal working hours *** 
NO 
YES 
On-site training support for new users 
NO 
YES 
All our service contracts are tailored to suit customers requirements. Contact us for your quotation. 
We also offer a series of other service support features on request for all your other technical requirements. 
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